Frequently Asked Questions
About Daxima
How long have you been in business?
Daxima has been delivering innovative software development solutions for over 20 years, since our founding in 2003. We have successfully completed projects for businesses of all sizes, from startups to Fortune 100 companies, across multiple industries.
What services do you provide?
We offer a full range of software development and IT consulting services, including:
- Custom Software Development (Web, Mobile, and Enterprise Applications)
- Cloud Solutions & API Integrations
- AI, Machine Learning & Automation
- Blockchain Development
- Cybersecurity & Compliance Solutions
- DevOps & Agile Development
- Software Modernization & Optimization
- UI/UX Design & Prototyping
- QA & Automated Testing
Where are you located? Do you offer on-site services?
Daxima is headquartered in Lafayette, California, with clients across the U.S. and worldwide and another office in Croatia. We primarily operate remotely to support businesses efficiently.
How big is your team?
We are a team of 50–249 skilled professionals, including software engineers, UI/UX designers, QA specialists, DevOps experts, and project managers. Our team consists of senior-level talent with expertise across a wide range of technologies and industries.
What types of customers do you serve?
We work with startups, mid-sized businesses, and large enterprises, helping them solve complex technical challenges and build scalable, high-performance software solutions. Our clients span industries such as finance, legal, healthcare, telecommunications, cloud storage, transportation, and enterprise IT.
What industries do you specialize in?
Daxima has deep expertise in multiple industries, including:
- Finance & Banking
- Legal & Immigration
- Cloud & SaaS Solutions
- Telecommunications
- Healthcare & Life Sciences
- Transportation & Logistics
- Enterprise IT & Software Modernization
- Retail & E-commerce
Can you provide examples of projects you've completed in my industry?
Yes! We have worked on projects such as:
- Enterprise secure remote file access solutions for MyWorkDrive
- Automated document generation and processing for legal firms
- Procurement applications for telecom companies like T-Mobile
- Custom financial management software for credit counseling agencies
- Two-factor authentication security solutions for cloud services
If you’d like more examples, please ask, or you can explore more here.
What technologies do you work with?
Our team is proficient in a wide range of modern technologies, including:
- Programming Languages: C#, .NET, Java, Node.js, Python, JavaScript, Swift
- Frontend Technologies: Angular, React, HTML5, CSS
- Cloud & DevOps: AWS, Azure, Google Cloud, Kubernetes, Docker
- Database & Big Data: SQL Server, PostgreSQL, MySQL, NoSQL, Firebase
- AI & Automation: Machine Learning, AI-driven analytics, NLP
- Security & Authentication: OAuth, SAML, DUO, Multi-Factor Authentication
- Blockchain & Smart Contracts: Ethereum, Hyperledger
Do you have partnerships with other technology vendors?
Yes, we collaborate with leading technology providers to ensure the best solutions for our clients, including Microsoft, AWS, Google Cloud, and various enterprise software vendors.
Do you have client testimonials?
Absolutely! Our clients consistently praise our technical expertise, problem-solving skills, and dedication to delivering high-quality solutions. You can read our client reviews on platforms like Clutch, where we maintain a 5-star rating for our work.
For more details, this page.
Pricing
What is your pricing model?
We offer flexible pricing models to fit your project’s needs, including:
- Time & Materials (T&M) – Pay for actual development hours.
- T&M with a Cap – A set budget limit for controlled costs.
- Fixed Price – A predetermined cost for well-defined projects.
- Monthly Subscription – Ongoing support and maintenance at a fixed rate.
- Per-Ticket Fee – Pay per service request for support and IT services.
How much will a specific service cost?
For a free ballpark estimate, reach out for a free consultation. We assess similar projects in our portfolio to provide a rough estimate within 1–3 business days.
How do I get a detailed project estimate?
- Initial Consultation – Share your project vision and requirements with our team.
- Ballpark Estimate – We provide a rough cost range based on similar past projects.
- Comprehensive Cost Breakdown – Through in-depth discussions (typically 1–2 weeks), we refine the estimate and provide an accurate quote. If you have a detailed RFP or specification, we can expedite this process.
What is your minimum project size?
- Custom Software Development – Starts at $50,000
- Low-Code, Platform-Based Solutions – Starts at $20,000
- Data Analytics Consulting – Starts at $10,000
- Solution Implementation Projects – Starts at $20,000
- Managed IT Services & Help Desk – From $3,000/month
- SharePoint Implementation & Consulting – Starts at $15,000
Do you offer free project estimates?
Yes! We provide free project estimates to ensure transparency and help you make informed decisions. Contact us today to discuss your project.
Potential Projects
I have a project in mind. Who should I contact?
We’re happy to discuss your project! Choose the most convenient way to reach us:
- Email: Send us details at [email protected] for a response within one business day.
- Phone: Call us at (+1) 925-365-6110 for the fastest response.
- Contact Form: Use any contact button on our website to submit your inquiry.
How can I book a meeting with a specialist?
To schedule a consultation, email us or call us directly, and our team will connect you with the right specialist. Please provide a brief project description and any specific questions so we can come prepared to discuss the best solutions for your needs. You can also fill out this form.
How do you handle NDAs? Can I use my preferred NDA template?
We take confidentiality seriously and offer flexible NDA signing options, including electronic signatures, secure file transfers, or physical document exchange. You can use our standard NDA template, or if your organization has its own, we’re happy to review and sign it as long as it aligns with our policies.
How do you estimate project timelines?
We estimate project timelines based on scope definition, task breakdown, dependencies, and resource allocation.
Can you help with a feasibility study?
Yes! We conduct technical, economic, and operational feasibility studies to evaluate the potential success of your project. Our goal is to ensure your IT initiative is viable, cost-effective, and strategically aligned with your business goals.
Getting Started
Can you join our project at any stage?
Yes! Whether you’re in the early design phase, active development, or need post-launch support, we can seamlessly integrate into your project. Our team quickly aligns with your workflows, tools, and goals to ensure a smooth transition.
What does the project onboarding process look like?
Our onboarding includes:
- Understanding your requirements & defining a project plan
- Assigning a dedicated project manager (if needed)
- Integrating with your development processes & tools
- Establishing a communication plan with regular updates & dashboards
Can you take over a project from another IT vendor?
Yes! We start with a comprehensive audit of your project’s documentation, software, security, and infrastructure. If possible, we work closely with the previous vendor for a smooth knowledge transfer. Our phased transition approach ensures minimal disruptions, focusing first on non-critical systems before fully taking over. We provide regular updates and maintain open communication to keep all stakeholders aligned.
Misc.
Do you offer a trial period for your services?
While we don’t provide a standard trial period, we’re open to pilot projects or limited engagements that allow you to assess our expertise and approach before committing to a larger project.
How do you handle communication across different time zones?
We ensure 2–6 hours of overlapping work hours for seamless collaboration and use a mix of synchronous and asynchronous communication tools to maintain transparency. For critical roles like business analysts and product owners, we offer resources in your local or preferred time zone.
Do you offer 24/7 support?
Yes, we provide round-the-clock monitoring and support.
Do you provide documentation for implemented systems and solutions?
Yes! We thoroughly document all key decisions, system configurations, and processes to ensure easy maintenance and knowledge transfer. Stakeholders receive regular updates and full access to relevant documentation.
How do you handle intellectual property? Who owns the code?
You retain full ownership of all code and intellectual property developed during our partnership. Our Master Service Agreements (MSAs) and NDAs protect your innovations and ensure confidentiality from the start.
What happens in the event of a security breach?
We operate a 24/7 security monitoring system and follow a structured incident response plan:
Detect & Isolate – Identify anomalies and contain affected systems.
Notify & Report – Provide detailed incident reports to stakeholders.
Investigate & Resolve – Conduct forensic analysis, fix vulnerabilities, and strengthen security.
Post-Incident Review – Analyze response effectiveness and improve future security measures.
Our cybersecurity experts and system administrators work proactively to prevent, mitigate, and respond to security incidents, ensuring your data and operations remain protected.